How do I place an order as a Brand Rep?
- Login to your Brand Portal.
- Select the brand you are affiliated with.
- Go to the 'Products' tab at the top of your page, and select the retailer you are looking to place an order on behalf of.
- All of the brand's products will pop up and you will be able to add product to your cart.
- Your cart is located at the top right of the page, here one will be able to run through the check out steps
- First, a brand rep will be brought to the cart to verify all items are correct.
- Second, click 'Proceed to Checkout', where a brand rep will fill out the ship to, add the PO #, and select payment options and terms on behalf of the retailer.
- Last, click place order. Make sure you wait for the screen to pop up that your order has been successfully submitted to ensure the order doesn't get stuck in your cart.
- To verify that the order has been submitted,
- Click the orders tab at the top of the page
- The order should pop up at the very top with the retailer's name, PO #, order date, and order quantity submitted.
- How do I view the details within my order?
- Click into the order itself or the arrow button.
- All products and specs will show up with a progress bar indicating where the order is at in the system.
- Tracking is updated in real time, with the carrier and a hyper-link that will take the brand rep directly to the expected delivery page.
- Bill/Ship to, payment terms, payment method, and cost breakdown will also be displayed at the bottom of the order.
If you have any questions feel free to give us a call at 208-994-3873 or email support@fittedretail.com with anything.