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Fitted Ecomm
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Coupons
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Orders
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Fitted Retailer Portal
Point of Sale
Dynamic Distribution
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General Questions
Orders
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Point of Sale
Orders and Payments
Account Set-up & Info
How to Place an Order
Brand Access
Payments
FAQ's Retailer Portal
Brand Portal
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Fitted Help Center
Fitted Ecomm
Fitted Ecomm
Coupons
Emails
General Questions
Orders
POS Integrations
Products
Taxes
Tutorial Videos
Users
Fitted Retailer Portal
Point of Sale
Dynamic Distribution
Account Set-up & Info
Fulfillments and Opportunities
General Questions
Orders
Payments
Point of Sale
Orders and Payments
Account Set-up & Info
How to Place an Order
Brand Access
Payments
FAQ's Retailer Portal
Brand Portal
Coming Soon!
Fitted Ecomm
Answers to all of your top questions about Fitted Ecomm
How do I sign up for Fitted Payments?
How to set up Facebook/Instagram Shopping
Coupons
How do E-gift cards work with RICS+Lightspeed?
Can a customer use multiple coupons on a single order?
Coupon General Info
Emails
Why am I not receiving order emails?
Why are my customers not receiving order emails?
Can multiple employees receive email notifications when new orders are placed on the website?
Can I send a direct link to a specific shoe in customer emails?
General Questions
How can I create a custom category?
Can we use Quadpay?
How do we get a shoe added that is not showing up on the website?
Can I use Fitted for special orders?
How do I change my password?
Is there any online help?
How do I change my store notice banner at the top of the page?
Adding a Banner To Your store notice banner
Why is my Dashboard not acting right?
Updating your store notice banner
How to Connect Google Analytics to Fitted
See more
Orders
How do I know when someone places an order?
Why do some products only show “Ship to me”?
How can I place and track customer orders?
How do orders get placed with the Brand?
What is the process for “pick up in-store” orders?
Export Bulk Order Data
When a payment fails, do I need to follow up with the shopper?
For a “Ship to me” order, do I need to order the shoe from the brand?
Is there a way to add internal notes on orders?
How can I see my E-commerce orders in my Retailer Portal?
See more
POS Integrations
RICS order writebacks
Are online sales tracked in our POS?
Products
How to Use Featured Products
How can I add custom products?
Uploading an Inventory File
Toggle Product Visibility in Your Store
Can I change the price of a shoe?
How do I see inventory availability for shoes?
Do I need to update prices to follow MAP?
Getting Direct Links to Your Store
Can I hide specific shoes?
Product Visibility
See more
Taxes
How are taxes tracked?
Tutorial Videos
How to upload your inventory file
How to Refund an Order
How to manually send a gift-card or store credit - video
How to check your sent emails in Sendgrid
How to add custom products
How to publish a fixed cart discount coupon
How to set up a % discount coupon
See more
Users
How do I add new users?