Summary:
Balance Check
Being introduced alongside the new customer shopping accounts and dashboard, is a place to let customers check their balance on a gift card. They will be able to do this from the cart page if they don't have an account on the store, or also from within their new dashboard if they've made an account.
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New Customer Account Creation
If a customer creates an account on your store, we immediately check to see if we can match that customer record using their email. This works similarly to how we match customer records today for online orders, but we've introduced this match into the registration process to allow for a customer to check their offline order history in the dashboard as soon as they sign up.
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Customers Can View In-store Orders
A big ask from our retailers was to and marry together order data between their POS system and Fitted. This is the first step in letting your customers view their past in-store purchase history when shopping in your online store! As of today, if a customer creates an online account (this is required), we will pull back their CustomerID from RICS or Lightspeed, and they will be given a new tab on their dashboard to check the last 3 orders from their account!
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